![]() ![]() If your administrator has turned on the security info experience, you can find more info about setting up an email address in the Set up security info to use email (preview) article. Sends an email to the email address you previously set up in two-step verification or security info. Reset methods Reset your password using an email address Strong passwords typically have 8 to 16 characters, including upper and lowercase characters, at least one number, and at least one special character. You must have previously set up your mobile device for verification using at least one of these methods.Īdditionally, your new password might need to meet certain strength requirements. Make sure you use something other than your Microsoft email address for your alternate email address.Depending on how your administrator has set up your organization, some of these verification options might not be available. To update your mobile, phone, and alternate email address details, select Change. In the Security info tab, select Add Method > Phone > Alternate Phone or Email to add details. In the header, select your profile icon > My account > Security Info. The alternate email address is used for important notifications, such as resetting your admin password (not your computer admin password).īrowse to the Microsoft 365 admin center. Use the Security Info page to change your mobile phone number and alternate email address. To update your phone number and email address If you're looking for how to change your company's profile information, such as company name and address, company phone number, and technical contact information, see Change your organization's address, technical contact email, and other information.įor more information about changing user contact information or removing former employees, see Related content. This article explains how you, the admin, can change your business phone and email address in Microsoft 365.
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